Privacy Policy
Welcome to Weekend Escapes Holidays & Events (“Weekend Escapes”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website, social media pages, booking platforms, contact us through phone, WhatsApp, email, or otherwise interact with our travel services.
By accessing our website, making an enquiry, submitting your information, or booking a trip with us, you acknowledge that you have read and understood this Privacy Policy.
---
1. INFORMATION WE COLLECT
Depending on the services you use, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Date of birth or age, where required for travel arrangements
- Gender, where required for booking or accommodation purposes
- Mobile/WhatsApp number
- Email address
- Residential or correspondence address
- Government-issued identification details, where required for travel or verification
- Emergency contact details
- Information relating to accompanying travellers
B. Booking & Travel Information
When you make an enquiry or booking, we may collect information such as:
- Destination and travel dates
- Number of travellers
- Room or sharing preferences
- Pickup and drop-off locations
- Transportation requirements
- Special travel requests
- Meal preferences or requirements
- Booking history
- Payment and transaction details
C. Payment Information
Payments may be processed through third-party payment gateways, banks, UPI providers, or other payment service providers.
We may receive limited transaction-related information such as payment status, transaction reference number, amount paid, and date of transaction.
We generally do not store complete debit/credit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on our own systems.
D. Communication Information
When you contact us through phone calls, WhatsApp, email, social media, website forms, or other communication channels, we may retain relevant communication records for customer service, booking management, dispute resolution, and business records.
E. Website & Technical Information
When you visit our website, certain technical information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Approximate location derived from technical information
- Date and time of access
- Referral source
- Cookies and similar technologies
---
2. HOW WE USE YOUR INFORMATION
We may use your personal information for legitimate business and service-related purposes, including:
- Processing enquiries and bookings
- Confirming and managing your trips
- Arranging transportation, hotels, activities, meals, permits, tickets, and other travel services
- Communicating booking details and important travel updates
- Contacting you regarding changes, delays, cancellations, emergencies, or other trip-related matters
- Processing payments and maintaining financial records
- Providing customer support
- Verifying traveller information and identification where required
- Preventing fraud, misuse, unauthorized bookings, or other unlawful activity
- Improving our services and customer experience
- Managing complaints and resolving disputes
- Sending promotional offers, travel updates, and marketing communications where permitted by applicable law
- Complying with legal, regulatory, tax, accounting, or governmental requirements
- Protecting the rights, property, safety, and security of Weekend Escapes, our customers, employees, partners, and service providers
---
3. MARKETING & PROMOTIONAL COMMUNICATIONS
With your consent or where otherwise permitted by applicable law, we may contact you regarding:
- New destinations
- Upcoming departures
- Special offers
- Discounts
- Travel packages
- Events
- Promotional campaigns
- Customer benefits
Such communications may be sent through email, WhatsApp, SMS, phone calls, social media, or other communication channels.
You may request that we stop sending promotional communications at any time by contacting us or using the available unsubscribe/opt-out mechanism.
Please note that even if you opt out of promotional communications, we may still contact you regarding essential matters relating to an existing booking, payment, cancellation, safety issue, or other service-related communication.
---
4. SHARING OF INFORMATION WITH THIRD PARTIES
We may share necessary personal information with trusted third parties where required to provide our services or comply with legal obligations.
These parties may include:
- Hotels and accommodation providers
- Transportation providers
- Drivers and vehicle operators
- Tour guides and local service providers
- Activity and experience providers
- Ticketing and reservation providers
- Payment gateways and financial service providers
- Technology and hosting service providers
- Communication and customer-support service providers
- Marketing and advertising service providers
- Professional advisors, auditors, accountants, or legal representatives
- Government authorities, law-enforcement agencies, or regulatory bodies where legally required
We only intend to share information that is reasonably necessary for the relevant purpose.
We do not intend to sell your personal information to third parties for their independent commercial use.
---
5. TRAVEL PARTNERS & SERVICE PROVIDERS
Travel arrangements frequently require us to provide certain traveller information to third-party suppliers.
For example, a hotel may require guest names and identification details, while a transportation provider may require traveller names and contact details.
By making a booking with us, you understand that necessary information may be shared with relevant travel suppliers to facilitate your booking and provide the contracted services.
Third-party service providers may have their own privacy policies and terms, and their handling of information may be governed by those policies.
---
6. GOVERNMENT ID & TRAVEL DOCUMENTS
Certain destinations, hotels, transportation providers, permits, government authorities, or travel arrangements may require identity verification.
Where necessary, we may request a valid government-issued identification document or relevant travel document.
Such information will be used only for legitimate travel, verification, booking, regulatory, or security-related purposes and will be handled with reasonable care.
Customers should not send unnecessary sensitive information through publicly accessible channels.
---
7. COOKIES & SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, measure performance, and support marketing activities.
Cookies may help us:
- Keep the website functioning properly
- Understand visitor behaviour
- Improve website performance
- Remember preferences
- Measure advertising and campaign effectiveness
- Provide more relevant advertisements
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
---
8. META, GOOGLE & ADVERTISING SERVICES
We may use third-party advertising and analytics platforms, including services provided by companies such as Meta and Google, to advertise our travel services, measure campaign performance, understand website traffic, and improve our marketing.
These platforms may process information according to their respective privacy policies and terms.
Where applicable, technologies such as advertising pixels, cookies, conversion tracking, or similar tools may be used.
We do not control the privacy practices of third-party platforms. Users should review the privacy policies of such platforms for further information about how they process data.
---
9. WHATSAPP COMMUNICATION
We may use WhatsApp or similar communication platforms for enquiries, booking confirmations, trip coordination, customer support, and promotional communication.
When you communicate with us through WhatsApp, your interaction is also subject to WhatsApp's applicable terms and privacy practices.
We recommend that customers do not send unnecessary sensitive information through WhatsApp or other unsecured communication channels.
---
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing travel services
- Maintaining booking and transaction records
- Accounting and taxation
- Handling disputes and complaints
- Meeting legal or regulatory obligations
- Preventing fraud or misuse
- Maintaining necessary business records
The retention period may vary depending on the nature of the information and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business requirements.
---
11. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Personal information may be stored within controlled databases and systems protected by access controls, passwords, and other reasonable security measures.
However, no electronic storage system or Internet transmission is completely secure.
Accordingly, while we make reasonable efforts to protect your information, we cannot guarantee absolute security or guarantee that information transmitted over the Internet will never be intercepted or accessed by unauthorized parties.
You are responsible for taking reasonable precautions when sharing personal information online.
---
12. PUBLICLY SHARED INFORMATION
Any information voluntarily posted by you in publicly accessible areas, including comments, reviews, social media pages, discussion areas, or other public platforms, may become visible to other users and may potentially be copied or used by others.
We recommend that you do not publish confidential, financial, identification, or other sensitive information in publicly accessible areas.
---
13. THIRD-PARTY WEBSITES
Our website, social media pages, advertisements, or communications may contain links to third-party websites or services.
These third-party websites operate independently and may have their own privacy policies and terms.
Weekend Escapes is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
---
14. CHILDREN'S PRIVACY
Our services are primarily intended to be used by individuals who are legally capable of entering into contracts under applicable law.
Where a booking involves a minor, the booking and provision of personal information should be made or authorized by the minor's parent, legal guardian, or other person legally responsible for the minor.
We do not knowingly seek to collect unnecessary personal information from children.
---
15. DATA ACCURACY
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.
Incorrect information may affect bookings, hotel check-ins, transportation, permits, tickets, or other travel arrangements.
Please notify us promptly if any information provided to us needs to be corrected or updated.
---
16. YOUR RIGHTS & REQUESTS
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
Requests may be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
Certain information may need to be retained where required by law or where there is a legitimate business reason to do so.
---
17. DATA BREACHES & SECURITY INCIDENTS
In the event of a personal data breach or security incident affecting personal information, Weekend Escapes will take reasonable steps to assess, contain, investigate, and address the incident.
Where required by applicable law, we may notify affected individuals, authorities, or other relevant parties in accordance with applicable legal requirements.
---
18. INTERNATIONAL DATA TRANSFERS
Some of our technology, payment, communication, advertising, hosting, or travel-service partners may process information from locations outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate contractual or organizational safeguards, where required.
---
19. LEGAL DISCLOSURES
We may disclose personal information where reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or governmental requests
- Respond to lawful requests from authorities
- Prevent or investigate fraud or unlawful activity
- Protect the safety and security of individuals
- Protect our rights, property, or legal interests
- Enforce our terms and conditions
- Defend or establish legal claims
---
20. BUSINESS TRANSFERS
If Weekend Escapes undergoes a merger, acquisition, restructuring, sale of assets, change in ownership, or similar business transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law.
Any such transfer will be handled in accordance with applicable privacy and data-protection requirements.
---
21. CHANGES TO THIS PRIVACY POLICY
The Internet, technology, travel industry, and applicable laws are continually evolving.
We may modify, update, or revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on our website with the revised “Last Updated” date.
Your continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy, to the extent permitted by applicable law.
Our use of personal information will generally remain consistent with the policy applicable at the time the information was collected, subject to applicable law and any required consent.
---
22. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the relevant matter and the location of the business, subject to applicable law.
---
23. GRIEVANCE & PRIVACY CONTACT
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.
Weekend Escapes Holidays & Events
Website: www.weekendescapes.in
Email: [INSERT OFFICIAL EMAIL ADDRESS]
24. CONSENT & ACKNOWLEDGEMENT
By using our website, submitting an enquiry, communicating with Weekend Escapes, or making a booking, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will seek consent through appropriate means.
You may withdraw consent where legally permitted; however, withdrawal of consent may affect our ability to provide certain services where processing of the relevant information is necessary for the service.
.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website, social media pages, booking platforms, contact us through phone, WhatsApp, email, or otherwise interact with our travel services.
By accessing our website, making an enquiry, submitting your information, or booking a trip with us, you acknowledge that you have read and understood this Privacy Policy.
---
1. INFORMATION WE COLLECT
Depending on the services you use, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Date of birth or age, where required for travel arrangements
- Gender, where required for booking or accommodation purposes
- Mobile/WhatsApp number
- Email address
- Residential or correspondence address
- Government-issued identification details, where required for travel or verification
- Emergency contact details
- Information relating to accompanying travellers
B. Booking & Travel Information
When you make an enquiry or booking, we may collect information such as:
- Destination and travel dates
- Number of travellers
- Room or sharing preferences
- Pickup and drop-off locations
- Transportation requirements
- Special travel requests
- Meal preferences or requirements
- Booking history
- Payment and transaction details
C. Payment Information
Payments may be processed through third-party payment gateways, banks, UPI providers, or other payment service providers.
We may receive limited transaction-related information such as payment status, transaction reference number, amount paid, and date of transaction.
We generally do not store complete debit/credit card numbers, CVV numbers, UPI PINs, banking passwords, or other sensitive payment credentials on our own systems.
D. Communication Information
When you contact us through phone calls, WhatsApp, email, social media, website forms, or other communication channels, we may retain relevant communication records for customer service, booking management, dispute resolution, and business records.
E. Website & Technical Information
When you visit our website, certain technical information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Approximate location derived from technical information
- Date and time of access
- Referral source
- Cookies and similar technologies
---
2. HOW WE USE YOUR INFORMATION
We may use your personal information for legitimate business and service-related purposes, including:
- Processing enquiries and bookings
- Confirming and managing your trips
- Arranging transportation, hotels, activities, meals, permits, tickets, and other travel services
- Communicating booking details and important travel updates
- Contacting you regarding changes, delays, cancellations, emergencies, or other trip-related matters
- Processing payments and maintaining financial records
- Providing customer support
- Verifying traveller information and identification where required
- Preventing fraud, misuse, unauthorized bookings, or other unlawful activity
- Improving our services and customer experience
- Managing complaints and resolving disputes
- Sending promotional offers, travel updates, and marketing communications where permitted by applicable law
- Complying with legal, regulatory, tax, accounting, or governmental requirements
- Protecting the rights, property, safety, and security of Weekend Escapes, our customers, employees, partners, and service providers
---
3. MARKETING & PROMOTIONAL COMMUNICATIONS
With your consent or where otherwise permitted by applicable law, we may contact you regarding:
- New destinations
- Upcoming departures
- Special offers
- Discounts
- Travel packages
- Events
- Promotional campaigns
- Customer benefits
Such communications may be sent through email, WhatsApp, SMS, phone calls, social media, or other communication channels.
You may request that we stop sending promotional communications at any time by contacting us or using the available unsubscribe/opt-out mechanism.
Please note that even if you opt out of promotional communications, we may still contact you regarding essential matters relating to an existing booking, payment, cancellation, safety issue, or other service-related communication.
---
4. SHARING OF INFORMATION WITH THIRD PARTIES
We may share necessary personal information with trusted third parties where required to provide our services or comply with legal obligations.
These parties may include:
- Hotels and accommodation providers
- Transportation providers
- Drivers and vehicle operators
- Tour guides and local service providers
- Activity and experience providers
- Ticketing and reservation providers
- Payment gateways and financial service providers
- Technology and hosting service providers
- Communication and customer-support service providers
- Marketing and advertising service providers
- Professional advisors, auditors, accountants, or legal representatives
- Government authorities, law-enforcement agencies, or regulatory bodies where legally required
We only intend to share information that is reasonably necessary for the relevant purpose.
We do not intend to sell your personal information to third parties for their independent commercial use.
---
5. TRAVEL PARTNERS & SERVICE PROVIDERS
Travel arrangements frequently require us to provide certain traveller information to third-party suppliers.
For example, a hotel may require guest names and identification details, while a transportation provider may require traveller names and contact details.
By making a booking with us, you understand that necessary information may be shared with relevant travel suppliers to facilitate your booking and provide the contracted services.
Third-party service providers may have their own privacy policies and terms, and their handling of information may be governed by those policies.
---
6. GOVERNMENT ID & TRAVEL DOCUMENTS
Certain destinations, hotels, transportation providers, permits, government authorities, or travel arrangements may require identity verification.
Where necessary, we may request a valid government-issued identification document or relevant travel document.
Such information will be used only for legitimate travel, verification, booking, regulatory, or security-related purposes and will be handled with reasonable care.
Customers should not send unnecessary sensitive information through publicly accessible channels.
---
7. COOKIES & SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, measure performance, and support marketing activities.
Cookies may help us:
- Keep the website functioning properly
- Understand visitor behaviour
- Improve website performance
- Remember preferences
- Measure advertising and campaign effectiveness
- Provide more relevant advertisements
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
---
8. META, GOOGLE & ADVERTISING SERVICES
We may use third-party advertising and analytics platforms, including services provided by companies such as Meta and Google, to advertise our travel services, measure campaign performance, understand website traffic, and improve our marketing.
These platforms may process information according to their respective privacy policies and terms.
Where applicable, technologies such as advertising pixels, cookies, conversion tracking, or similar tools may be used.
We do not control the privacy practices of third-party platforms. Users should review the privacy policies of such platforms for further information about how they process data.
---
9. WHATSAPP COMMUNICATION
We may use WhatsApp or similar communication platforms for enquiries, booking confirmations, trip coordination, customer support, and promotional communication.
When you communicate with us through WhatsApp, your interaction is also subject to WhatsApp's applicable terms and privacy practices.
We recommend that customers do not send unnecessary sensitive information through WhatsApp or other unsecured communication channels.
---
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing travel services
- Maintaining booking and transaction records
- Accounting and taxation
- Handling disputes and complaints
- Meeting legal or regulatory obligations
- Preventing fraud or misuse
- Maintaining necessary business records
The retention period may vary depending on the nature of the information and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business requirements.
---
11. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Personal information may be stored within controlled databases and systems protected by access controls, passwords, and other reasonable security measures.
However, no electronic storage system or Internet transmission is completely secure.
Accordingly, while we make reasonable efforts to protect your information, we cannot guarantee absolute security or guarantee that information transmitted over the Internet will never be intercepted or accessed by unauthorized parties.
You are responsible for taking reasonable precautions when sharing personal information online.
---
12. PUBLICLY SHARED INFORMATION
Any information voluntarily posted by you in publicly accessible areas, including comments, reviews, social media pages, discussion areas, or other public platforms, may become visible to other users and may potentially be copied or used by others.
We recommend that you do not publish confidential, financial, identification, or other sensitive information in publicly accessible areas.
---
13. THIRD-PARTY WEBSITES
Our website, social media pages, advertisements, or communications may contain links to third-party websites or services.
These third-party websites operate independently and may have their own privacy policies and terms.
Weekend Escapes is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
---
14. CHILDREN'S PRIVACY
Our services are primarily intended to be used by individuals who are legally capable of entering into contracts under applicable law.
Where a booking involves a minor, the booking and provision of personal information should be made or authorized by the minor's parent, legal guardian, or other person legally responsible for the minor.
We do not knowingly seek to collect unnecessary personal information from children.
---
15. DATA ACCURACY
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.
Incorrect information may affect bookings, hotel check-ins, transportation, permits, tickets, or other travel arrangements.
Please notify us promptly if any information provided to us needs to be corrected or updated.
---
16. YOUR RIGHTS & REQUESTS
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
Requests may be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
Certain information may need to be retained where required by law or where there is a legitimate business reason to do so.
---
17. DATA BREACHES & SECURITY INCIDENTS
In the event of a personal data breach or security incident affecting personal information, Weekend Escapes will take reasonable steps to assess, contain, investigate, and address the incident.
Where required by applicable law, we may notify affected individuals, authorities, or other relevant parties in accordance with applicable legal requirements.
---
18. INTERNATIONAL DATA TRANSFERS
Some of our technology, payment, communication, advertising, hosting, or travel-service partners may process information from locations outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate contractual or organizational safeguards, where required.
---
19. LEGAL DISCLOSURES
We may disclose personal information where reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or governmental requests
- Respond to lawful requests from authorities
- Prevent or investigate fraud or unlawful activity
- Protect the safety and security of individuals
- Protect our rights, property, or legal interests
- Enforce our terms and conditions
- Defend or establish legal claims
---
20. BUSINESS TRANSFERS
If Weekend Escapes undergoes a merger, acquisition, restructuring, sale of assets, change in ownership, or similar business transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law.
Any such transfer will be handled in accordance with applicable privacy and data-protection requirements.
---
21. CHANGES TO THIS PRIVACY POLICY
The Internet, technology, travel industry, and applicable laws are continually evolving.
We may modify, update, or revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on our website with the revised “Last Updated” date.
Your continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy, to the extent permitted by applicable law.
Our use of personal information will generally remain consistent with the policy applicable at the time the information was collected, subject to applicable law and any required consent.
---
22. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the relevant matter and the location of the business, subject to applicable law.
---
23. GRIEVANCE & PRIVACY CONTACT
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.
Weekend Escapes Holidays & Events
Website: www.weekendescapes.in
Email: [INSERT OFFICIAL EMAIL ADDRESS]
24. CONSENT & ACKNOWLEDGEMENT
By using our website, submitting an enquiry, communicating with Weekend Escapes, or making a booking, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will seek consent through appropriate means.
You may withdraw consent where legally permitted; however, withdrawal of consent may affect our ability to provide certain services where processing of the relevant information is necessary for the service.
.